Orders placed by 2pm on our website will usually be sent out the same day. All orders are sent by Royal Mail. Delivery options are as follows:
Standard : from £2.50; or free on orders over £15 (Royal Mail second Class, usually takes 3 – 5 working days.)
First Class : from £3.50 (1-2 working days, but often delivered the next working day.)
Special Delivery : £7.50 (Guaranteed Delivery by 1pm the next working day).
We can ship to most places in the world if you buy on our site. However please note the following:
– For international deliveries, a flat rate shipping fee of £7.50 will be automatically applied.
– If you are ordering from the USA, you can purchase all our books from Kregel.com. We do not ship directly the USA from our website.
– if you are ordering from Australia, most of our books are available from Koorong. However, we can also ship direct. A shipping charge of £7.50 will be automatically applied.
– If you wish to place a large order, or for your order to be sent by courier, please contact us.
If you would like to return your order for any reason, you can do this within 14 days of receiving your items. A refund can be made for the price of the books (not postage) to your payment card.
If you have received a faulty or damaged book, please contact us, and we’ll provide a replacement. You may be asked to return the book to us, and once received, we will refund any postage cost you incurred to return it.
Our books make beautiful gifts, so we offer a gift wrapping service, and can send direct to your friend or relative with a beautifully handwritten note.
When you have finished shopping and view your basket, click ‘add gift wrap?’ and a selection of gift wrap will appear. Select the paper you would like us to use and add your message in the ‘Add gift wrap message’ if you wish. Click ‘Add gift wrap to order’.
Enter your own address in the billing address and the recipient’s address in the delivery address, select your preferred delivery option and checkout. If there is anything else you would like us to know, you may add that instruction to the Additional Information box at checkout.
We will then giftwrap your book, handwrite your gift message and send direct to your friend or relative.